Motorola Solutions, Inc.

The Programme

Our Software & Services team is part of the Motorola Solutions business covering the Asia Pacific Region.

We are a professional services team that delivers managed services and mission critical software communication solutions to our clients.  

We deliver client focused world-class, leading edge, end-to-end solutions fit for purpose within each client’s unique environment that include various voice (including radio) communications, data and video technologies with our clients predominantly in the public safety government sector and the energy & natural resources industry. 

What You Will Do

• Lead and manage the delivery and execution of customer commitments across all Services lines of business (i.e. Support and Managed, Software).
• Lead and execute Service Transformation initiatives/practices that ensure centers of excellence for Managed Services continue to mature and grow.
• Advocate Services with Customer and Sales partners to drive growth.
• Develop & bring in talent successfully integrated into MSI supporting Services transformation.
• Ensure continuation of strong customer trust and relationship and mutual win-win.
• Delivering exceptional customer service across the sub-region region.
• Succession and talent management for service business.
• Developing sub-region Services strategy for the sub-region region and managing KPI of sub-region teams.
• Manage USD 10million+ software and services portfolio.
• Support a team of 50 FTE. 

Required Skills and Abilities

• Fresh Graduate. 
  Min 1+ years experience or fresh graduate in managing complex, large scale programs of work and team delivery.
• Experience in the successful delivery of mission critical radio communications projects.
• Experience in managing large, cross-cultural multi-skilled teams.
• Previous divisional management experience.
• Financial, commercial and budget management experience.
• Understands the cultural diversity within the Asia Pacific and the complexity of services-led deals.
• Highly credible with the customers.
• Served long-term customers and also needs to be comfortable in a culture of respect and integrity.
• Executive presence and be well-connected – Motorola are building our brand presence in this market and the competitors are strong.
• Prior experience with the government sector.
• Comfortable with a multinational organizational setting with regular interfacing to our international organization in EU and US. 

About Us:

At Motorola Solutions, we believe our people are our greatest strength. Approximately 21,000 strong, we’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. 

As we have for nearly a century, we design and advance technology – intentionally, purposefully, responsibly – that prioritizes people and helps save lives.

We build and connect critical communications, video security and command center technologies to help protect people, property and places. And our solutions enable the collaboration between public safety agencies and enterprises that’s critical for a proactive approach to safety and security.