Rentokil Initial

The Programme

As an IT intern, you're responsible for providing a support service across Asia, MENAT, and Pacific.  
 
This will support growth through enhancing user productivity, maintaining internal controls, and proactively assessing application requirements to continuously raise the bar on service delivery standards 
 
In this role you will be responsible for: 
 
System Administration and User Support:

• Support and resolve incidents within the service target agreed with the Business. 
• Ensure all incidents are managed end-to-end to resolution with the appropriate resource, whether vendor or in-house. 
• Conduct second-level support. 
• Work closely with Infrastructure, Business Partners and Vendor to ensure proper deployment of the Business Central / MS Dynamic / NAV environment. 
• Manage day-to-day end user IT support. 
• Support the preparation of KPIs to report on Service Delivery performance.

Required Skills and Abilities

The ideal candidate will possess:

• Pursuing a degree in Computer Science/Software Engineering/Information Technology.

Basic knowledge in the following is required:

• Microsoft Office product suites. 
• Computer setup, troubleshooting & formatting. 
• Good communication & analytical skills. 
• Team player who is able to work independently.

Benefits:

• Monthly allowance 
• Opportunity to be absorbed as permanent employee (based on your work performance).

Duration: Depending on your university's requirements. 
 
About Us: 
 
Rentokil Initial is one of the largest business services companies with more than 66,000 colleagues worldwide and operates in over 70 countries.  
 
The company relies on commitment, ability and teamwork amongst colleagues to deliver the services and delight customers.  
 
We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia.  
 
As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.